Platform Support & Help
Get help, find answers, and connect with our support team for assistance with the platform.
Overview
Our Support section provides comprehensive resources to help you succeed with The Persuasion Academy platform, from quick answers to personalized assistance.
Self-Service Resources
- Knowledge Base: Searchable articles and tutorials
- FAQ: Frequently asked questions and common solutions
- Video Tutorials: Step-by-step visual guides
- Troubleshooting Guides: Solutions for common issues
- Community Forums: Connect with other users and experts
Getting Help
- Help Desk: Submit support tickets for technical issues
- Live Chat: Real-time assistance during business hours
- Email Support: Detailed support via email correspondence
- Screen Sharing: Interactive troubleshooting sessions
- Phone Support: Direct phone assistance for urgent matters
Training & Onboarding
- Getting Started Guide: Complete setup and first steps
- Feature Walkthroughs: Detailed explanations of platform capabilities
- Best Practices: Recommended approaches for common tasks
- Webinar Schedule: Regular training sessions and Q&A
- Personal Onboarding: One-on-one setup assistance
Account & Billing Support
- Account Issues: Login, access, and permission problems
- Billing Questions: Subscription, payments, and invoicing
- Plan Changes: Upgrades, downgrades, and modifications
- Data Export: Assistance with data backup and migration
Contact Information
- Support Portal: Submit a ticket
- Email: support@thepersuasionacademy.com
- Live Chat: Available in-platform during business hours
- Business Hours: Monday-Friday, 9 AM - 6 PM EST
- Emergency Support: Available for critical issues
Comprehensive support documentation coming soon...